Monday, October 5, 2009

Ten Behaviors of Managers Who Excel---in tough times

A conference to strengthen the effectiveness of managers & supervisors who work in non-profit organizations

Management is a demanding job under the best circumstances. During these tough economic times, the tasks of management are especially difficult, particularly for those working in the non-profit sector. With fewer and fewer resources, the role of management can seem overwhelming, requiring you to juggle multiple priorities and demands. You must be able to help staff deal with constant changes, budget cuts, staff reductions and wage freezes. This is in addition to the normal responsibilities of performance management, delegation, team development, coaching and conflict resolution. You balance the roles of leader, coach, cheerleader and score keeper. And do all this in the midst of constant changes and shifting priorities.

You may feel overwhelmed as a supervisor or manager. Perhaps you have had little or no training in how to be a successful manager. Maybe you want a refresher course on management covering all the latest information on essential management strategies. Join us and let us help you learn to excel as a manager.

This one-day, fast-paced, comprehensive seminar will provide you with the knowledge and, most importantly, the skills to improve the productive work of your staff. We will emphasize how we accomplish the same job, or even more, with fewer resources. Whether you supervise a staff of one or 101, we will provide the basic skills training, as well as build on the skills you already have, to enable you to succeed in the many facets of your job. You will leave this program with the confidence and ability to create a strong winning team of competent employees.

When & Where:
Buffalo (Amherst), NY Friday, December 18, 2009 Holiday Inn 1881 Niagara Falls Blvd. 14228
TIME: 8:30 AM - 3:00 PM (Lunch is Noon-1:00)Cost: $135/person. This includes morning coffee and rolls as well as training materials. (NOTE: Funding restraints and cutbacks have affected us all. This is our effort to help by offering this at our 2005 price.)

Certificate of Attendance for 5.5 clock hours will be provided.

Here are just a few of the questions we have addressed in recent workshops:“How do you...”
manage people you previously worked with or are friends with?
manage experienced employees when you are new?
set your priorities when you are busy putting out fires?
delegate work when you know employees are already overworked?
deal with problem employees so other employees don’t feel resentment?
develop commitment in employees in spite of constant changes they face?
motivate with little or no raises possible?
help diverse members of a team work together and value their differences?
know when to be involved and when to let employees work out their own issues?
help employees feel ownership for results?
manage volunteers instead of paid employees?

2631 E. Sierra St.* Phoenix, AZ 85028
Phone: 602-674-0911 Fax: 602-997-5010
Call or e-mail any questions or to register. May we send you some references?

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