Showing posts with label info. Show all posts
Showing posts with label info. Show all posts

Tuesday, March 24, 2015

Relationships 101: Working With Consultants

Idealware: Helping Nonprofits Make Smart Software Decisions
March 2015
Nonprofits often get by with versatile staff members and a lot of help from reliable volunteers. But sometimes you need a level of expertise or experience only a consultant can offer. Whether you're looking to implement a new system, replace an existing one, or customize software for your organization's particular needs, a consultant can help you think through your options, facilitate implementation, and work with your team to make sure everyone is up and running with your new technology solution.

However, if you've never worked with a consultant before, it can be challenging to know how to communicate with them and how to understand internal and external roles. How can you navigate this relationship to ensure that your organization gets what it needs, the project runs smoothly from start to finish, you stay on budget, and everyone feels good about the process.

Like all good relationships, it takes work. Our friends at TechSoup asked us to write an article guiding organizations through the process of establishing and maintaining those relationships. Read "How to Find, Hire, and Collaborate with Technology Consultants" for free here.
Other Resources
Last year we worked with ongoing partner SYNERGY: UJA-Federation of New York and Synagogues to research and write a white paper about how synagogues can use data-driven decision-making to transform their congregations. We’re pleased to announce that this free report is available today. While the report itself is specific to synagogues, we believe there’s overlap with the nonprofit sector as a whole, and lessons to be drawn for how all organizations can and do use data. Download “Data Maturity for Synagogues: Incorporating Data into the Decision-Making Culture" for free. 
We’ve got articles in the works on data migration, board portals, Content Management Systems for libraries, and more. We're also finishing up research for a number of reports, including a Consumers Guide to Case Management Systems and case studies about large nonprofits' performance management and what small organizations can learn from their examples. 
Upcoming Training
Our research doesn't just inform our articles and reports--it informs our training, as well. Find the full list here, or join one of those listed below. 
Jumpstart Your Social Media Strategy
Three 90-minute webinars, Wednesdays March 18 to April 11:00pm - 2:30pm Eastern. $95.00. Are you making the most of your social media presence? It’s not enough to be on one or two platforms. You need a strategy that can help you convert “likes” into a stronger voice, more donations, and activism that makes an impact.
Read more or register >>>
Visualizing Your Data Through Dashboards
Thursday March 19, 2015, 1:00 - 2:30pm EST. $40.00. 
Your senior staff and board of directors can benefit from the ability to view high level metrics for your organization, but it’s not obvious how to easily pull it all together. We'll outline what has worked for other organizations to define the metrics that should be tracked, strategies for compiling data from different systems, and possibilities for putting it all together into a visual dashboard.
Read more or register >>>
Six Reasons Why Infographics Matter
Tuesday April 7, 2015, 1:00pm - 2:00pm, Eastern. FREE. 
Why infographics? If you’ve never created one, they can seem daunting and expensive. However, when you find the right data and have the right story to tell, your Infographic can reach a wide audience and make a big difference in your community and beyond. Join us for a free webinar as we look at the six reasons why people love infographics—and why you might consider adding them to your communications mix.
Read more or register >>>
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If you know someone else at your organization or another that might benefit from our resources, let them know how to find us.
Have questions or concerns about Idealware? We love hearing from you—drop us a line at info@idealware.org, or email one of our staff.

Thanks for all you do to support nonprofits and Idealware. We’ll see you next month…

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Thursday, March 19, 2015

Inspiration, Not Perspiration: Risk Reporting and the Board - RISK eNews


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A SOURCE for Tools, Advice, and Training to control risks… so you can focus on your nonprofit’s mission.
March 11, 2015

Inspiration, Not Perspiration: Risk Reporting and the Board

By Melanie Lockwood Herman
Today’s nonprofit board cares deeply about the risks facing the organization. A Board wants to know that its executive director and leadership team have thoughtfully considered the risks that threaten the mission and objectives of the organization. Boards also want assurance that the executive team has developed plans to keep the nonprofit’s home fires burning, even if the primary fuel supply runs out.
Pair the board’s interest in risk with the commitment of diligent nonprofit CEOs who want to be valued and trusted partners in the eyes of their boards. Given the mutual interests, risk reporting mechanisms are essential but can sometimes strain the relationship between board members and a CEO. Where’s the line between providing a report that inspires board leadership and informed decision-making, and sharing information that leads the board to break out in a collective sweat? When a CEO sees board members wiping perspiration from their brows, it probably isn’t a good time to ask for a raise or extra time off.
Let’s take a look at a few risk reporting mishaps that cause board members to sweat and swelter:
·         Hiding a critical risk event within an otherwise bland staff report and hoping the board doesn’t notice.
·         Attributing a significant increase in property and casualty premiums to “market conditions.”
·         Allowing the board to find out about a crisis event facing the nonprofit by hearing a story on the local TV or radio station.
·         Telling the board that the combination of tort cap statutes, insurance coverage and your great reputation are an effective, triple-layered defense against lawsuits.
·         Telling the board to stop worrying about risk and trust you, because you’ve got everything under control.
Instead of making risk the ‘bad guy,’ practice thoughtful risk reporting to inform and stimulate your board. What are the keys to inspiring the board when you report on risk?
·         Never present a risk analysis to the board unless you’ve stress-tested it by seeking the views of diverse stakeholders. Anecdotal fears and tenuous risk concerns can be blown out of proportion when they’re brought to the board table for discussion.
·         Create a diagram that helps you tell the story of risk. At the YMCA of Greater Toronto, VP of Risk Intelligence Monica Merrifield uses a “risk radar” diagram to differentiate between close-at-hand concerns, and risks perceived to be on the horizon. She uses the same diagram to distinguish between risks that are well understood, and those for which only partial data or intelligence is available.
·         Avoid vague statements masquerading as assurance. Choose clearly worded descriptions of changing policies and other mitigations. In his Risk Report to the Con Edison Board, Director of ERM Richard Muzikar presents a straightforward narrative that captures not only an assessment of the risk he’s reporting on, but also shares: 
o    the outcome of board dialogue on the risks presented
o    capital and operating expenditures related to the risks
o    risk mitigation work to date and scores that convey mitigation effectiveness
o    additional short-term and long-term mitigation strategies
·         Make the connection; don’t leave the Board hanging. A great number of nonprofits are trying hard to elevate their risk management programs to encompass the review and treatment of enterprise risks. Yet many organizations are ramping up risk management without getting close to the true purpose of enterprise risk management. At TSSA, ERM leader Michelle Williamson ensures that risk presentations are linked to the key strategies and objectives in the adopted strategic plan.
Nonprofit CEOs who frequently cause members of the board to break into a collective sweat can expect a similar feeling when it comes time for the CEO performance review. No leader wants to be caught off guard or feel helpless. Yet no nonprofit can avoid the occasional surprise—some of them wonderfully mission-advancing, and others potentially mission-destroying. By avoiding the missteps described above and paying close attention to the “must do” items, you’ll be in the best position to deliver tough news to your board—accompanied by thoughtful strategies and solutions.
Melanie Lockwood Herman is Executive Director of the Nonprofit Risk Management Center and the principal author of the Center’s new book: Exposed: A Legal Field Guide for Nonprofit Executives-2nd Edition. To inquire about the Affiliate Member program or Melanie’s availability to deliver a keynote or workshop, contact Kay Nakamura at 703.777.3504 or Kay@nonprofitrisk.org.

NEW RESOURCES

Put your legal fears to rest, order Exposed, today!
2014 / 234 pages
Member price: $27
Non-member price: $30

Screen with confidence and safety, order the Notebook, today!
2014 / 102 Pages
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Wednesday, February 11, 2015

Nonprofit Advocacy Matters | February 9, 2015

Nonprofit Advocacy Matters banner

 
 
House to Vote on Restoring Expired Charitable Giving Incentives
The House of Representatives is expected to debate and vote this week on a package of charitable giving incentive bills that were recently approved individually by the House Ways and Means Committee. Using the same name as a similar bill from last July, the America Gives More Act of 2015 (H.R. 644), includes bills that would extend and make permanent these giving incentives: the IRA charitable rollover (H.R. 637), an enhanced and expanded deduction of food inventories (H.R. 644), and an expanded tax deduction to promote donation of land for conservation purposes (H.R. 641). The provisions were briefly restored towards the end of last year, but expired again on December 31, 2004. The bill package will also include a proposal to streamline the foundation excise tax by setting a single tax rate of 1 percent on net investment income for private foundations (H.R. 640).
 
Each of the separate components was approved by the House tax committee by a vote along party lines, but received vocal support from almost all committee members. Democratic members, however, explained that they were voting against the bills because the provisions 1) are not paid for with offsetting tax hikes or spending cuts, and 2) should not be considered in a piecemeal fashion, but as part of the negotiations that produce comprehensive tax reform. The White House may issue a veto statement for the same reasons in advance of the vote, which is likely to occur on Wednesday or Thursday.
 
 
President Outlines Spending, Policy Priorities
The federal budget and appropriations process officially began last week with the release of President Obama’s $4 trillion budget proposal for fiscal year 2016. In addition to making spending requests for each federal department, agency, and program, the President’s budget blueprint proposes making several policy changes, including ending sequestration, which it calls “mindless austerity,” and spending $74 billion more than permitted under the Budget Control Act of 2011. He also recommends increasing taxes on bequests of property and again, for the seventh time, urges Congress to limit the value of itemized deductions (including the charitable deduction) for higher-income taxpayers. In the coming weeks, congressional hearings will review and challenge many of the proposals in the President’s budget blueprint. Over the spring and summer, Congress is responsible for turning policy discussions into line-item spending decisions that must be enacted into law before the new fiscal year starts on October 1, 2015. For more information, see “Federal Budget ‘Sausage-Making’ Season Opens.”
 
 
 
Pennsylvania at the Epicenter of Debate on Nonprofit Property-Tax Exemption
Pennsylvania has become the epicenter on the debate over nonprofit property-tax exemption as some lawmakers seek to overturn a court decision regarding the meaning of the phrase "institutions of purely public charity," while municipalities and others look for opportunities to take resources dedicated to nonprofit missions. All of the many issues were raised at a hearing last week before the Pennsylvania Senate tax-writing committee that heard testimony on a pending amendment to the Pennsylvania constitution to recognize the General Assembly’s sole authority to establish what qualifies an organization as a charitable nonprofit for property taxation purposes. That amendment passed the legislature last year, but under Pennsylvania law must be passed again by the newly-elected legislature and then be approved by the voters before it can become effective. Municipalities and their associations are lobbying against the amendment, and sympathetic lawmakers pressed their argument that some nonprofits should be required to pay property taxes and/or make “voluntary” payments in lieu of taxes. Read, “From the Fault Line on Nonprofit Property-Tax Exemptions,” for more on the hearing, including the testimony of David L. Thompson, VP of Public Policy for the National Council of Nonprofits, regarding the challenges nonprofits face in Pennsylvania and elsewhere.
 
Kentucky Takes Step Toward Government-Nonprofit Contracting Reform
A concurrent resolution introduced in Kentucky calls for the creation of a Government Nonprofit Contracting Task Force for the purpose of identifying ways to eliminate redundant, unreasonable, or unnecessary laws, regulations, or policies that negatively affect nonprofit government contracting or funding. The task force, to be made up of representatives from the legislature, state agencies, and nonprofits, would be required to issue a preliminary report in October and a final report a year later, offering recommendations and any proposed legislative changes. The Kentucky Nonprofit Network (KNN), the state association of nonprofits in the commonwealth, supports the task force as an “opportunity for government and nonprofits to work together to identify solutions for contracting relationships that would allow both to benefit from increased efficiency and financial savings - resulting in better services being delivered to the citizens of the Commonwealth.” Read the KNN fact sheet on the concurrent resolution and the National Council of Nonprofits report, Investing for Impact: Government-Nonprofit Task Forces Produce Results for Taxpayers (April 2013).
 
 
Philadelphia’s Wage Floor Raises Familiar Challenge for Nonprofits
Some nonprofits providing services under government contracts and grants are seeking exemptions from Philadelphia’s new $12 per hour wage mandate for city contractors on the grounds that their written agreements do not provide funding for the added costs. The city’s Commissioner for the Department of Human Services (DHS), whose agency has the most contracts with providers affected by the wage increase, agrees with the nonprofits and supports temporary waivers for nonprofits performing under DHS contracts until contract renewal time. Similar concerns have been expressed elsewhere in the country when wage mandates, such as an increase in the federal or state minimum wage, are considered. Last month, for example, CalNonprofits stressed the need for policymakers “to provide a longer phase-in schedule for nonprofits in order to provide time to re-negotiate government contracts that reimburse at minimum wage levels, allowing nonprofits to maintain delivery of critical human services.”
 
Utah Considers Improving Nonprofit Regulations, Disclosures
The Utah Legislature is considering a regulatory clean-up bill that addresses several simmering issues for nonprofits. The bill would repeal a statute authorizing the state to invade the privacy of nonprofit officers by looking into their personal accounts, remove requirements about nonprofit bylaws, repeal existing and delineate new auditing requirements, and create a $25,000 floor for nonprofits that receive government funding to report to the State Auditor's Office. This last item would lessen the adverse impact of a bill passed last year requiring nonprofits that receive “state money” to submit redundant and unnecessary reports.
 
 
Tax Exemption Preserved in Florida
A Florida county assessor’s efforts to force a nonprofit blood bank onto the property tax rolls has been blocked by the Alachua County Value Adjustment Board, which ruled that LifeSouth Community Blood Centers’ work is charitable. The assessor had taken the position that LifeSouth charged for each pint of blood sold to hospitals and thus did not provide charity to individuals who cannot pay. The Value Adjustment Board rejected the assessor’s narrow view of charity and deemed the work of the nonprofit blood bank essential to reducing the burden of government, a component in the Florida property-tax exemption law. According to the Gainesville (FL) Sun, for-profit blood centers in the 1970s were paying individuals to donate blood, which many believed led to hepatitis tainting the nation’s blood supply. The National Blood Policy of 1973 promoted an all-volunteer donor system. In 1974, the Gainesville Civitan Club started Civitan Regional Blood Center, which later became LifeSouth.
 
Localities Support Nonprofits with Revenue Surpluses
The work of nonprofits may benefit from improving tax revenues and local government budgets in at least two communities located on opposite sides of the country. Portland, Oregon is planning to provide additional grants totaling $1.4 million to 16 cultural nonprofits, thanks to new funds from the local arts tax and a surplus in the city’s budget. The seacoast community of Tybee Island, Georgia is considering increasing its support for the work of local nonprofits, such as the Historical Society, by increasing the share of a hotel/motel tax that is made available to cultural and community development organizations. The Tybee Island Mayor is proposing this increased funding because  nonprofits  act to “enhance the quality of life for people who live on the island year round.”
 
 
 
 
Talking a Stand, Publicly
It is one thing to express strong views about an issue affecting nonprofit missions in the privacy of the board room or among like-minded people. To really advance the mission, however, it is necessary to give voice, publicly, to those views. Three state association leaders did just that in recent weeks through articles in their local newspapers. Each took public stands for their missions and the work of nonprofits:
 
Mary Ellen Jackson, President & CEO of the New Hampshire Center for Nonprofits, penned “My Turn: Taxing nonprofits is a lose-lose situation,” published in the Concord (NH) Monitor, on February 4. New Hampshire legislators are once again considering a bill mandating that nonprofit charitable organizations with revenue greater than $10 million be taxed under the state’s Business Enterprise Tax. Jackson explains that the bill, “if passed, will result in a loss in revenue for the state, a loss in revenue for charitable organizations, and, most importantly, a loss for people and communities.” She points out that “nonprofits such as Easter Seals, Goodwill, Gateways Community Services, Nashua’s Harbor Homes and others who serve our most vulnerable families will need to come up with revenue to pay this hefty tax,” forcing them “to either curb services or raise more money each year to pay this tax.” 
 
In neighboring Maine, Scott Schnapp, Executive Director of the Maine Association of Nonprofits, is taking issue, publicly, with the Governor’s plan of repealing property-tax exemption for property owned by tax-exempt nonprofits. In “Another View: Hospitals aren’t the only nonprofits affected by LePage’s budget plan,” in the Portland (ME) Press Herald, January 29, Schnapp helps nonprofits and the general public understand how the proposal to allow municipalities to tax nonprofits with property valued above $500,000 “would undoubtedly result in staffing cuts that would diminish services for vulnerable populations and reduce programs that Maine residents rely on and value.” He also corrected the misinformation that the proposal would only apply permit “taxing large nonprofits,” pointing out that the Governor’s plan would also affect “social service agencies, land trusts, educational institutions and organizations that provide healthy outlets for young people, to name just a few.”
 
Readers may recall that the Maine Governor asserted in November that Maine nonprofits “don’t pay their fair share,” and that “they are takers, not givers.” Schnapp and the Maine Association of Nonprofits have been aggressive in pushing back against this mindset and this proposal.
 
 
Heading west from the Northeast, we take note of the article “Charity Inc.: Advocacy for nonprofits,” (Oklahoma City The Journal Record, February 4) by Marnie Taylor, President & CEO, Oklahoma Center for Nonprofits. Writing at the start of the Oklahoma legislative session, Taylor encourages “all nonprofits, large and small, to dedicate time and resources to advocacy and public policy.” Here’s more good advice: “Nonprofit leaders and volunteers should be able to show the public and our policymakers how their missions not only affect the lives they serve but how they save taxpayer dollars, help the economy and improve the state’s standards compared with other states.”

These three leaders are modelling the way for advancing the missions of nonprofits by advocating through the news media. 
 
 
Federal Issues
  • Charitable Giving Incentives
  • Budget and Spending
State and Local Issues
  • Property Tax Policy: PA
  • Government-Nonprofit Task Force: KY
  • Wage Mandates: CA, PA
  • Nonprofit Regulation and Disclosure: UT
  • Property Tax Exemption: FL
  • Arts Funding: GA, OR
Advocacy in Action
 
♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ 
 
Nonprofit VOTE Webinar
Voter engagement takes planning. Learn about general tactics, strategies, and resources to support your efforts, while developing a 2015 voter engagement timeline for your organization. Register now.
 
 
Worth Reading
On OMB Uniform Guidance
One Small Step for Government, One Giant Leap for Nonprofits,” by Tim Delaney, President & CEO, National Council of Nonprofits, published in GuideStar newsletter, February 5, 2015, explaining how an assist from a new federal law may help nonprofits both recover more funds and bust the Overhead Myth.
 
Survey, Reform, Repeat,“ Beth Bowsky, Policy Specialist for Government-Nonprofit Contracting at the National Council of Nonprofits, published on Nonprofit Finance Fund blog, February 5, 2015, using the OMB Uniform Guidance that calls for more payments to nonprofits as an example to demonstrate the importance of data for nonprofit advocacy.
 
On the Federal Budget Process
Mr. Obama and Congress should work to end sequestration,” Washington Post editorial, February 1, 2015, calling for an end to the arbitrary, across-the-board budget cuts, while reminding readers of how the sequestration budget gimmick came about and stressing the need for policymakers to embrace entitlement and tax reform.
 
Survey Worth Taking
Nonprofit Finance Fund's seventh annual nationwide survey examining the state of the nonprofit sector. The results help illustrate the vitality of the sector in your state and across the country, define the challenges that we all face, and provide information that advances our collective advocacy work. Please take the survey and share it with other nonprofits in your network! 
 
 
Worth Quoting
“Many nonprofits provide needed community services that the government does not. Shelters for those seeking to escape domestic violence provide a safe place to go. Programs at the local YMCA might keep kids in school and away from crime and seniors active and out of the hospital. Land trusts preserve and maintain open space for recreation, wildlife and aesthetics. Many nonprofits, especially museums, theaters and musical groups, are touted to visitors and potential residents as cultural draws to communities.”
- “Taxing nonprofits ‘neither feasible nor desirable’,” Maine Bangor Daily News editorial, February 3, 2015, expressing strong opposition to the Maine Governor’s proposal to tax charitable nonprofits, and quoting the Council of Nonprofits’ David L. Thompson: “Local budget holes are smaller because of the work nonprofits do.”
 
Worth Studying
Senate Democrats letter to Hatch on Tax Reform
Senate Finance Committee Democrats Outline Principles for Bipartisan Tax Reform, a letter from the 12 Democratic Senators on the Committee to Chairman Hatch (R-UT) laying out what will be needed to craft tax reform that is truly bipartisan.
 
Ratios in the News
Legislators in different states have fewer or more constituents to represent. Presuming that fewer is preferred, here is how states’ Houses of Representatives measure up (excluding the unicameral Nebraska legislature):
 
#1: New Hampshire
(3,309:1 ratio)
 
#49: California
(479,157:1 ratio)
 
 
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